Programs need a minimum number of registrations to run and may be cancelled due to insufficient registrations.
If programs are cancelled by WOLO before start date, full refunds will be issued or a credit will be issued.
Full refunds will be issued for any programs cancelled by WOLO.
Refund requests must be submitted within 24 hours after the completion of the 2nd scheduled class. After that, no other refund requests will be considered without a doctor’s note.
All refunds will be pro-rated with a one-time administration fee of $20 applied to each person.
Refund policies do not apply to Happy Keys Piano Programs for private and group, and instrumental and voice programs.
Registration is needed for most programs. Drop-in may be available depending on availability,
Programs and rentals are non-transferable.
N.S.F cheques will be subject to a $30 fee.
All program fees must be paid prior to commencing programs.
Programs with alternative policies:
CHILD CARE POLICIES
Request to see our childcare welcome packages and how to register!
ENRICHMENT CLUB POLICIES
Request to see Welcome Handbook and how to register!
CREATIVE PERFORMING ARTS POLICIES
Request to see Welcome Handbook and how to register!
MUSIC/INSTRUMENTAL LESSONS POLICIES
Request to see School of Arts Welcome Package and how to register!
SUMMER CAMP POLICIES
Request to see Summer Camp Welcome Package and how to register!